We have the reputation to prove it. Our TrustPilot, Inc. 5000 Award, Google Partner Badge, Shopify Badge, and Amazon Badge say it all.
Outsourced Customer Service
FountainheadME has a team of in-house customer service professionals that can serve your e-commerce business. We start work at 6:30 AM Pacific Time to serve clients from all US time zones.
We respond to emails, live chat, and inbound phone calls in a professional, customer centric manner that will quickly resolve questions and issues and keep your customers returning to you for business.
We don’t work in a noisy, busy call center. We have a high-tech, quiet office ready to serve you and your customers’ needs.
Our customer service professionals get to know you and your business to respond in the most natural, personal, and professional manner.
To win at eCommerce, Amazon or traditional, a seller needs both intuitive understanding of buyer behavior and application of complex mathematics. People skills can only get you so far. Numbers express exactly the how, what, when, and where of buyer behavior. It’s our job to interpret these numbers using calculus and experience to answer who the customers are and why they buy. Once we define and understand the audience, we can target and sell to them with scope and precision.
We aren’t freelancers. We’re a team of the best eCommerce minds in the industry. Our expert full-service Amazon account managers, online marketers, UX/UI specialists, and full-stack developers will serve your needs with cohesive, data-driven strategy and unparalleled technique.